At Dalton Rios LLC, we deeply respect your privacy and the trust you place in us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, programs, mentorship offerings, and communications. By engaging with our platform or services, you consent to the practices outlined below.

1. Information We Collect

Personal Information:
When you apply for mentorship, register for a program, or subscribe to communications, we may collect:

Full name

Email address

Phone number

Billing address

Date of birth (if required for services)

Social media handles (optional)

Emergency contact (for retreat/event participants)

Program application responses and submitted forms

Payment Information:
We collect payment details (e.g., credit card information, billing contact info) through secure third-party processors (e.g., Stripe, PayPal). Dalton Rios LLC does not directly store or have access to your full payment credentials.

Usage & Interaction Data:
We may gather technical data such as:

Your IP address

Pages viewed

Links clicked

Session duration

Device/browser type

This helps us improve the user experience and functionality of our site and offerings.

SMS & Email Consent:
When you opt in to receive SMS or email updates from Dalton Rios LLC, we store your mobile number, email, and communication preferences. This allows us to send mentorship updates, program announcements, schedule reminders, and exclusive content aligned with your interests.

2. How We Use Your Information

We use your information to:

Provide mentorship, coaching, and digital offerings

Process your applications, payments, and access credentials

Deliver updates, resources, and event details via email or SMS

Respond to support inquiries or technical issues

Maintain legal, financial, and business compliance

Enhance our website, community space, and user experience

We do not use your information for automated decision-making or profiling beyond what’s necessary to deliver personalized services.

3. Information Sharing & Disclosure

Limited Disclosures Only:
We only share personal information when required to operate the business—such as with:

Payment processors

Customer service platforms

Scheduling and email automation tools

Legal or regulatory entities (if compelled by law)

No Sale or Third-Party Marketing:
We do not sell, trade, or rent your personal information to advertisers, marketers, or external affiliates for promotional purposes.

4. Text Messaging & Mobile Data

Dalton Rios LLC adheres to CTIA and TCPA standards. We do not share mobile opt-in data or originator details with third parties for marketing.

Text data (including opt-in/opt-out records) is only shared with our SMS platform providers to ensure compliance and delivery functionality.

You can opt out of SMS communications at any time by replying “STOP.”

5. Security Practices

We implement industry-standard protections to safeguard your information, including:

Encrypted payment processing

SSL-secured website protocols

Limited internal access to sensitive information

Despite our best efforts, no system is 100% secure. You acknowledge that transmitting personal data online carries inherent risks.

6. Cookies & Tracking Technologies

Our website may use cookies and pixels to:

Track browsing behavior

Save user preferences

Analyze site performance

You may disable cookies via your browser settings, but doing so may limit site functionality.

7. Data Retention

We retain your personal data only as long as necessary for:

Program fulfillment

Legal and tax purposes

Customer service follow-ups

If you request deletion of your data, we will comply within a reasonable timeframe unless retention is required by law.

8. Your Rights & Choices

You have the right to:

Access or update your personal information

Request deletion of your data

Withdraw consent for non-essential communications

Inquire about how your data is being used

To exercise any of these rights, contact us at:
📩 Email: [email protected]

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. The “Effective Date” at the top will indicate when the latest version takes effect. Continued use of our services after updates signifies your agreement to the revised terms.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

📧 Email: [email protected]
🌐 Website: https://www.daltonrios.com

Thank you for your trust. We are committed to honoring your privacy while creating a safe space for your transformation.