At Dalton Rios LLC, we deeply respect your privacy and the trust you place in us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our mobile app, programs, mentorship offerings, and communications. By using this app, you consent to the practices described below.

1. Information We Collect

Personal Information
When you register, apply for mentorship, or use app features, we may collect:

Full name

Email address

Phone number

Billing address

Date of birth (if required for services)

Program application responses and submitted forms

Emergency contact (for retreat/event participants)

Payment Information
Payments are processed through secure third-party processors (e.g., Stripe, PayPal, Apple/Google in-app purchases). Dalton Rios LLC does not directly store or have access to your full payment credentials.

Usage & Interaction Data
When you use the app, we may gather technical data such as:

Device type and operating system

App version and performance logs

IP address

Features accessed and content viewed

Session duration

This helps us improve app performance, functionality, and the user experience.

Notifications & Preferences
When you opt in to receive in-app notifications, push alerts, SMS, or email updates, we store your preferences to ensure you only receive communications relevant to your journey.

2. How We Use Your Information

We use your information to:

Provide mentorship, coaching, and digital resources through the app

Process applications, payments, and access credentials

Deliver updates, resources, and program details via notifications or email

Respond to support inquiries or technical issues

Maintain legal, financial, and business compliance

Improve the functionality and content of the app

We do not use your information for automated decision-making or profiling beyond what’s necessary to deliver personalized services.

3. Information Sharing & Disclosure

Limited Disclosures Only
We may share information with trusted service providers who support app functionality, such as:

Payment processors

Cloud hosting and security providers

Scheduling, email, or support platforms

Legal or regulatory entities (if compelled by law)

No Sale of Data
We do not sell, rent, or trade your personal information to advertisers, marketers, or third parties for promotional purposes.

4. Mobile Data & Notifications

Dalton Rios LLC complies with CTIA, TCPA, and app store notification standards.

Opt-in data for push notifications, SMS, or email is only used to send you relevant updates.

You can adjust or disable notifications in your device settings at any time.

5. Security Practices

We implement industry-standard protections to safeguard your data, including:

Encrypted payment processing

Secure app-to-server communication (SSL/TLS)

Limited internal access to sensitive information

However, no system is 100% secure. By using the app, you acknowledge that transmitting personal data online carries inherent risks.

6. Data Retention

We retain your data only as long as necessary for:

Program fulfillment

Legal and tax purposes

Customer service follow-ups

You may request deletion of your personal data. We will comply within a reasonable timeframe unless retention is required by law.

7. Your Rights & Choices

You have the right to:

Access or update your personal information

Request deletion of your data

Withdraw consent for non-essential communications

Inquire about how your data is used

Opt out of SMS or notifications via device/app settings

To exercise these rights, contact us at:
📩 [email protected]

8. Changes to This Policy

We may update this Privacy Policy to reflect legal, technical, or operational changes. The “Effective Date” at the top will indicate when the latest version takes effect. Continued use of the app after updates signifies your agreement to the revised terms.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

📧 Email: [email protected]
🌐 Website: https://www.daltonrios.com

✨ Thank you for your trust. We are committed to honoring your privacy while creating a safe space for your transformation.